Great Post: Talk to Your Users. Or Else!
I completely agree with what they have to say. This is why we use UserVoice for our ReflectInsight .NET Logging tool over at ReflectSoftware for capturing feedback and support from our customers.
Image may be NSFW.
Clik here to view.
I have not tried the other tools mentioned, but I highly recommend that you evaluate them and use one, even if it’s for something simple.
Enjoy!
Image may be NSFW.
Clik here to view.

Clik here to view.
